Delivery:
Our Main delivery Partners are Royal Mail, UPS, DHL, DPD.
Delivery Price will be updated during checkout depending on the destination
All orders are processed for delivery within 1-2 working days of cleared payment, if you have chosen express delivery, then order can be dispatched within 1 working days
Free Pick up.
All orders can be picked up free of cost from our warehouse located in Accrington.
Free Delivery (UK Mainland)
All orders with minimum spend of £50.00 (ex VAT) automatically qualify for standard free delivery.
Bulk Orders Deliveries (UK Mainland)
For Bulk orders, we use UPS, DHL, HERMES and Parcelforce. For Delivery Prices, please contact us.
International Delivery:
International small orders will be shipped by royal mail Signed for Delivery. Orders over 2kg will be shipped by other delivery services selected during checkout.
for bigger orders and delivery quotes, please contact us
Returns:
Returns are accepted with 14 days of placing an order
Terms and Conditions
Goods cannot be return to the company unless this return has been notified to the company.
All goods returned should be accompanied by the order no. and number of the invoice on which the goods were supplied. A credit note cannot be issued if the original invoice cannot be traced.
Goods being returned to the company which are subsequently damaged or lost in transit, will not be credited by the company as it is deemed to be the customers responsibility to ensure that the goods are returned (at their cost) adequately packaged, labelled and insured.
If a customer orders product in error or if the customer asks the company to obtain special products that the company would not normally stock and then wishes to return these to us, the goods cannot be returned and no credit will be given.
All sterile and/or goods with a product licence cannot be accepted for credit if the seal or outer packaging has been damaged or removed.
All returns are subjected to the accepted unless product supplied comes back in original packing.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@comdent.co.uk and send your item to: Commic International Ltd, 4 Marshall Avenue, Accrington, BB56NB.
Shipping returns
To return your product, you should mail your product to: Returns – Commic International Ltd, 4 Marshall Avenue, Accrington, BB56NB. U.K
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@comdent.co.uk and send your item to: Commic International Ltd, 4 Marshall Avenue, Accrington, BB56NB.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@comdent.co.uk for questions related to refunds and returns.